Shipping policy

Shipping & Delivery



Please note the majority of our products are made to order/personalised and will usually be desptached within 1-2 working days. We aim to despatch your order/s the next working day on all orders placed before 5pm.



Standard Delivery - NEXT DAY - £5.99

FREE DELIVERY ON ORDERS OVER £50

Non Delivered Goods

If you do not receive an item then we reserve the right to ask you to wait 15 working days before we re-dispatch the item.

We also reserve the right to charge for re-delivery if the item was not collected or if a re-delivery is not arranged by you on receipt of a card from the courier or Royal Mail.

Delivery of Goods to You

We will deliver the goods ordered by you to the address that you give us for delivery at the time you make your order.

Delivery will be made as soon as possible although any date or period for delivery should be as indicative only. If a product is in stock we aim to send it out on your behalf to your specified delivery address within the time specified against each product. If any item is not in stock we will aim to deliver within 14 days but in any event your delivery will be made not later than 28 days after your order. If we cannot dispatch an item to you within the specified time we will notify you and at your request we will cancel the order and refund your money in full.

You will become the owner of the goods that you have ordered when they have been delivered. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. Refunds cannot be given if your gift is not passed onto you following delivery at the delivery address that you have provided.

We will not be responsible for delays in the delivery caused by any third party.